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Video - The Redkite Competence Management System operational within the Changi Airport Group

Video - Warwickshire FRS RFID

REDKITE SYSTEMS USER GROUP 2022

A DATE FOR YOUR DIARY...

Redkite Systems are pleased to announce that the Redkite Annual User Group meeting will be held on Thursday 8th and Friday 9th December 2022 at The Fire Service College (FSC), Moreton in Marsh, England. All Redkite Systems users are welcome to attend.

As ever, the event will provide excellent networking opportunities allowing the sharing of knowledge amongst the group and an excellent opportunity to learn more about the latest developments and enhancements to our systems.

Further information will be sent by email shortly.

Great to get this event running again!

Really pleased to report that following a very protracted competitive tendering process ( Covid 19 causing a 30 month delay) Redkite Systems have commenced the installation of the Redkite Training and Competence Management System to Auckland International Airport (AKL). It is planned that the project will involve linking up with my good friend Peter McMahon again through his SCORM based training packages delivered via Qual E-Fire. The new integrated Training and Competence Management System will provide a powerful tool for any airport RFFS around the world looking to implement a training and competence management system combining every possible aspect of training.

Really looking forward to getting this all together and working with the terrific team at AKL, the team at Qual E-Fire and Peter McMahon, with his global network of professional trainers and organisations using the most advanced learning technologies, to prepare airport (and community) firefighters to perform to the highest possible standards. Training is the key to success and training that leads to the development and maintenance of competence is the best training of all.

Will be posting more about this fantastic development and maybe even giving a live demo at our next User Group Day being planned for Dec 8th and 9th 2022... more details on this as soon as it has been finalised in the next week or so.

Very pleased to report that Glasgow Prestwick Airport have ordered the Redkite Equipment Management System with bar code functionality to manage assets within the airport engineering department.

It is very rewarding to see more and more airport departments seeing value in and adopting Redkite Systems products - which have been in use on Airport Rescue and Fire Fighting (ARFFS) for up to 22 years and are now used in over 20 countries.

We supply systems to proving paperless and automated training and equipment management systems to airports for ARFFS, Air Traffic Control, Security, Airside Operations, Engineering and in a number of airports across all airport departments.

Redkite Systems are designed to accommodate all training and equipment management requirements for any department or organisation.

Flexibility and scalability are inherent to our products as is ease of use.

Looking forward to working with Glasgow Prestwick Airport engineering department well into the future.

Great to report that Redkite Systems have supplied Redkite Tracker training management system to Liverpool John Lennon Airport Airfield Operations. 

They will join the ARFFS and Air Traffic Control departments who also use versions of Redkite Tracker for training and competence management.

Fantastic news and thank you to all concerned. Looking forward to working with you all well into the future.

Redkite Systems is pleased to report that Biggin Hill Airport ARFFS will be taking delivery of the Redkite Asset/Equipment Management System with built-in Defect Management which will integrate with the Redkite Competence Management System they purchased last year. It is always very rewarding when a customer returns to extend their systems. Thank you to the ARFFS team at Biggin Hill Airport and we look forward to a long relationship with you.

Pleased to announce that Redkite Systems will be installing the new Incident Command Module as a trial system for one of our many local authority fire and rescue services in England and Wales.

We have agreed to an initial 3 month trial.

If your service (local authority or airport) is interested on a trial, please get in touch.

Redkite Systems is pleased to announce that Warwickshire Fire & Rescue Service (WFRS) have taken delivery of a new Incident Command Module.
The Incident Command module has been developed in consultation with WFRS and will meet the need expressed in the National Guidance for Incident Commanders that Incident Commanders should be recording that they have operated in an Incident Command role at either real or simulated incidents. The module allows individuals to record their role, at which level, the type of activity and the length of time in the role.

This detail can be used to support their continuing professional development (CPD) and maintenance of competence.

The new module is very easy to use and integrates seamlessly into the Redkite Competence Management System.

In built flexibility means it can be used to record ICS roles as well as any CPD activity.

Despite the impact of Covid 19 on airports around the world our systems reveal that airports have been working hard to ensure their ARFFS personnel maintain their competence and ensure that equipment is safe to use.

In the period Jan 2021 to date 6,760 users have undertaken 287,740 on-line assessments linked to e-learning packages (an 11% increase on the year 2020 / 2021) and the outcomes from these assessments have automatically updated the knowledge requirements of relevant competence frameworks.

These figures compare with 258 users undertaking 9604 on-line assessments in 2010 when the system was first widely introduced.

In addition to e-learning / assessments, 1,832,745 practical training updates automatically updating the relevant competence framework were also recorded.

On the Asset Management system we found that 5,253 users have recorded 2,892,725 tests on equipment (an increase of 6%). In total over 36,000,000 tests have been recorded on the systems since it was introduced into Warwickshire FRS in the year 2000.

To me, these figures represent a tremendous commitment from our users to ensure both the maintenance of competence and the operational readiness of their assets/equipment even under extremely difficult circumstances.

We thank all our customers for their continued support and usage of our systems.

Great to report that Leonardo Helicopter Fire and Rescue Service have taken delivery of the Redkite Asset Management System with barcode for use at their site in Yeovil, England. The new system will integrate seamlessly with the Redkite Competence Management System which they have used to record training and competence for their firefighters for many years.

We look forward to continuing our relationship with this great team well into the future.

A busy time updating all Redkite Systems customers with the latest versions of all Redkite Systems products with many great new features and enhanced security. This is our annual free upgrade. New features include a new, simplified, interface for Question Master with the facility to include a timer on questions and/or assessments and a new 'hot spot' question type. A new certificate manager interface now makes it much easier to create bespoke certificates. We have also upgraded our hosted servers with improved security protecting your systems and data  against cyber attacks using enhanced security safeguards. We have also upgraded the disaster recovery process which hopefully will never be used!!!

Great to report that Belfast International Airport have ordered the Redkite E-log for use within their ARFFS and Airside Operations departments. The Redkite E-log will seamlessly integrate with their current Redkite Competence Management, E-learning and Asset Management Systems.

Belfast International Airport ARFFS join a growing number if airports who have extended their use of Redkite Systems products over the years.

Fantastic news! and our thanks to all concerned. 

We welcome Gloucestershire Airport back as a Redkite user. After a break, the airport have procured the Redkite Competence Management System with e-learning to manage their CAP 699 ARFFS competence requirements. We look forward to working with GLO ARFFS well into the future.

 We are sorry to report that the annual User Group meeting will have to be put off again due to Covid 19. We have been informed by the venue that they cannot take bookings as they have been reserved to accommodate visitors to England from red list countries. Fingers crossed we should be back on track for sometime in 2022!

Manchester Royal Infirmary Helipad have now purchased the Redkite Asset Management System to sit alongside the Redkite E-Log they ordered last month. It is always very satisfying when a client sees the benefit of extending the range of Redkite System products and services they deploy. Great news and looking forward to supporting this team well into the future. Other helipads interested? Please get in touch and we will be more than happy to demo our range of software. Stay safe everyone. Fingers crossed now for a return to 'normal' soon.

 With the travel sector looking like it might get some traction at long last and with many clients in other sectors to support , Redkite Systems has been investing in improving the dedicated, secure hosting facilities through which we supply our systems to the majority of our clients.
We have strengthened the server security to prevent cyber intrusions and attacks by deploying Armor Anywhere - a cybersecurity protection package deployed by many large global organisations.
We have also installed a new secondary server which is a duplicate of our primary server in all details. The secondary server resides in a different secure data centre from our primary server and log shipping between the two servers keeps the data on both servers in sync so that in the event that our primary server fails for whatever reason, we can switch to the secondary server within minutes of the problem being detected. These upgrades have been a major investment to improve the quality and security of service we at Redkite Systems provide and we are pleased to inform our ckients that we are providing these additional features at no additional cost.

Redkite Systems are very pleased to report that Manchester University NHS Foundation Trust have ordered the Redkite E-Log to manage incidents at their Helipad.
They are the third NHS Trust to adopt the Redkite E-Log and we look forward to working with them well into the future. 

Redkite Systems are delighted to announce that London Biggin Hill Airport have become the latest airport to adopt the Redkite Competence Management System with integrated E-Learning Delivery and Question Master on-line assessments. We thank Biggin Hill for their support and look forward to working with them well into the future.

Biggin Hill Airport joins 48 civil airports across the UK, 14 overseas civil airports and 53 military aerodromes in 20 countries all of whom benefit from the Redkite system.... and did you know that In addition to airports, Redkite Systems also supply systems to 16 local authority fire and rescue services in England and Wales plus Gibraltar FRS as well as 8 major commercial organisations in 4 countries plus organisations in the Health sector and Coastguard.

An impressive portfolio built up since 1998 by supplying robust, reliable, intuitive systems backed up by a dedicated support service second to none.

It is great to report that Oxfordshire FRS have received several upgrades to their Redkite Equipment Management, Redkite Competence Management and Redkite E-Learning systems over the past several months. It is very rewarding to learn that OFRS, a long standing Redkite Systems user are continuously looking at ways in which they can make custom improvements to the systems to best meet their corporate requirements. Thank you to all concerned for your continuing expansion of our products and we look forward to working with you all well into the future.

Great to learn that Nottinghamshire Fire & Rescue Service have now purchased and incorporated the integrated Redkite Defects / Repairs Management module into their long standing Redkite Equipment Management System. The latest version of the defects module, in addition to tracking equipment through the repair process and notifying asset owners and other responsible personnel of progress, keeps a record of what parts have been used in the repair process, together with costs; this is in addition to keeping track of time spent on the repair. Recognised as a significant upgrade for NFRS, it automates the defect management and reporting processes, saving time and money, whilst also helping to protect the environment in providing a paperless defect and repair management facility.

It is always satisying when a long standing customer sees ways in which Redkite Systems can not only continue to serve them but also improve the efficiency and effectivness of our systems for the benefit of the service.

Thank you Nottinghamshire FRS for your long standing support and we look forward to serving you well into the future.

The Isle of Man Coast Guard (Harbours Division) has got 2021 off to a good start for us here at Redkite Systems with an order for the Redkite Competence Management System with integrated Redkite E-Learning delivery and the Redkite Asset Management System with integrated Defects Management.

A fantastic start in these difficult times and we are looking forward to a continuing long term relationship with this new client in, what is for Redkite Systems, a new sector. Thank you to all concerned.

Really pleased to report that Falck Fire Services UK have taken delivery of the Redkite Asset Management system to help them manage fire safety inspections carried out on behalf of their clients in the North East of England. This follows on from the acquisition of the Redkite Competence Management System and Redkite Asset Management systems in use at Glasgow International and Aberdeen Airport RFFS.

We are looking forward to a long and mutually beneficial relationship with Falck Fire Services UK as they continue to grow their business in the UK.

Very pleased to report that Redkite Systems will be supplying Unity Fire and Safety, based in Oman, with the Redkite Asset Management System to help them manage a range of fire service equipment as they expand their services throughout the Middle East. Working with Unity Fire and Safety further strengthens our position as the leading supplier of fire service management systems and we are looking forward to a long and mutually beneficial relationship with this team.

Great to hear from Chief Fire Officer John Ingledew that Oman Airports Management Company are introducing the Redkite Competence Management system to the ARFFS team at Muscat International Airport. This is a fantastic achievement following a great effort by John to move this project forward in this difficult time for airports and airport personnel around the world.
Redkite Systems initially worked with John Ingledew in 2005 when he worked as a Fire Station Manager at London Heathrow Airport (part of the BAA group back in those days) as a leading member of the team responsible for the successful implementation of the Redkite CAP699 CMS within the BAA Group... Heathrow, Gatwick, Stansted, Edinburgh, Glasgow, Aberdeen and Southampton Airports... all of whom still use Redkite to manage CAP699 on a daily basis to this day.
We wish everyone at Muscat International Airport every success and hope all airports throughout the world can return to normal operations soon.

The Capita Defence Fire and Rescue project has been another Redkite Systems success story. In just under 12 months Capita have installed, trained and rolled out the Redkite Asset Management System using bar codes to eradicate paper work, the Redkite Competence Management System to manage the UK MOD maintenance of competence scheme and, most recently, the Redkite E-Log to manage incident reporting across the organisation. All systems provide electronic, paperless recording, a centralised overview of performance, management tools to facilitate re-training, re-assessments and equipment preventative maintenance and testing using competent personnel.

A fantastic achievement by all the teams involved at Capita. Well done to you all.

The Redkite Systems Capita DFRP project, has been completed on time and within budget and its successful completion means that in the past 10 months (from August 2019) Redkite Systems have been successfully installed in 64 aerodromes (civil, military, commercial and specialised) and over 25 domestic fire stations.

If you want to learn how Redkite Systems can improve your training, equipment or incident reporting management, please get in touch.

Redkite Systems is pleased to report that Lincolnshire Fire and Rescue Service will be fully operational with the Redkite Asset Management and integrated Stores Management System from 1st September having migrated away from a legacy system with no loss of data. The seamless transition has taken place against the backdrop of Covid 19 and represents a fantastic achievement by all concerned.
This successful implementation means that in the past 12 months, Redkite Systems have rolled out user friendly, reliable, paperless solutions for use in over 100 + locations in seven countries.
Despite Covid 19, and the economic upheaval it has caused around the globe, with more projects in the pipeline, we are looking forward to expanding our portfolio over the coming 12 months.

It is less than twelve months since Changi Airport Group went operational with the Redkite Competence Management System which is now used on a daily basis throughout CAG AES - 500+ personnel at 8 aerodromes throughout Singapore: four military, one helicopter base, a specialist Sea Rescue Base and two civilian airfields, including the world leading Changi International Airport.

Using Redkite, CAG AES has moved from a time consuming paper based training system to a fully automated, paperless, electronic maintenance of competence system using a competence framework, developed with the help of my good friend Peter NcMahon.

Redkite has empowered CAG AES to create customised role profiles to meet the varied competence requirements specific to the many roles at their mix of aerodromes and Redkite manages this complex array of refresher training and workplace assessment reminders to ensure competence is maintained.

Redkite also manages the  delivery of over 120 focussed e-learning packages to match profiles of groups and individuals throughout CAG AES.

Redkite's inherent flexibility has also enabled CAG AES to design and deliver their own assessment and learning material.

A fantastic achievement... well done the team at CAG AES.

Redkite Systems are very pleased to announce an initial order from Triton Risk Management for the Redkite Competence Management System with integrated E-Learning and the Redkite Asset Management System with optional barcode functionality for a client in the mining sector... a new sector for Redkite Systems with enormous potential globally. Thank you, Triton Risk Management - we look forward to working with your team well into the future.

The month of May has seen Redkite Systems working to put in place the Redkite E-Log which is the latest piece in the integrated fire service management system supplied by Redkite for the Capita Defense Fire and Rescue Project. Roll out of the Redkite E-Log will commence to over 55 MOD sites throughout the UK and overseas in June and will integrate with, and complement, the newly introduced Redkite Asset Management System and the Redkite Competence Management System which are now already fully operational throughout the service. As is normal with Redkite projects, all project timelines have been met and it has been a priviledge to have been involved in this very successful project. My thanks to all those involved at Capita and at Redkite Systems.

The next stage, hopefully, will be to introduce more Redkite modules to further enhance the system to the benefit of all.

Plenty of other interesting work undertaken during May; discussing new projects in the UK and overseas as well as developing new and enhanced modules, functions and features to continue to improve our portfolio of products.

Redkite Systems are pleased to announce the extension of their provision to Changi Airport Group AES to include a new module to house a large number of compliance questionnaires, which they term as AES Ratings.

The ratings, which can follow a practical assessment, are undertaken annually to ensure operational readiness of AES personnel in key areas.

The questions are categorized for each fire station, rank and resources and are held in question banks, selected and delivered by Redkite Question Master (part of the Redkite Competence Management System) in a random order. Assessments are automatically marked and graded and a record of all attempts is made. E-records are made available for sighting and verification for the processing of their various allowances.

CAG AES report: "The online rating system fits seamlessly into our competence framework held in the Redkite CMS and successfully rolled-out to all aerodromes and Airbases within CAG AES in Singapore, including Changi International Airport. We now have a one-stop portal for all operational compliances (training and ratings system). This has removed plenty of unnecessary paper work for the more than 30 various ratings in place today.

Redkite Systems have been contracted to supply the Redkite E-Log to Capita Government Services for use in the Defence Fire and Rescue Project. The system will be rolled out to all DFRP sites across the UK, Cyprus, Ascension Islands and Falkland Islands and will sit alongside and integrate with the Redkite Competence Management and Redkite Asset Management Systems which are also being rolled out over the coming months.

Great to report that Redkite Systems has been selected by MAG Stansted Airport to supply a Training Management and Quality Assurance system to Stansted Airport security team. The system will comprise of Redkite Tracker, Redkite Course Management System and Redkite Certificate Module, to help manage the training and competence of personnel working in their security areas. We are looking forward to working will all the team well into the future.

We are pleased to announce that Oman Airports have ordered the Redkite Competence Management System consisting of Redkite Tracker, Redkite E-Learning and Redkite Question Master for the airport rescue and firefighting (ARFFS) team at Muscat Airport, Oman.

We are also pleased to report that the Redkite Asset Management System is continuing to be rolled out throughout the Capita Defence Fire and Rescue Project and have received many positive comments. Well done the Capita team.

G3 Systems IAP, have successfully completed their roll out to their managed airports in Afghanistan, including Kabul International Airport and Kandahar International Airport plus four others. Well done all involved and stay safe.

After only a short time, the final preparations for the launch of the Redkite Asset Management System with barcode functionality throughout the Defence Fire Service, Project managed by Capita are being completed and the system is being rolled out to 53 military sites at locations within the UK and overseas. Initial feedback from the first sites has been very positive. 

It has been a fantastic achievement to hit this milestone in such a short time. Well done to all involved at Capita and Redkite Systems.

Early 2020 will see preparations to roll out the Redkite Competence Management System and other Redkite modules. We will keep you updated.

Welcome to those visiting this site through our new www.redkitesystems.asia link. Asia is an area we expect tremendous growth over the coming years. 

A recent exclusive agreement with Aviation Rescue Services Pty Ltd, an Australian company, means Redkite Systems will supply airports throughout Asia (and elsewhere) with an off-the-shelf, plug and play, ARFFS Competence Management System incorporating a competence framework with 20 competence categories complete with fully integrated units, elements and performance criteria. This framework can be mapped to any international competence framework. 

This unique Redkite ARFFS Competence Management System also contains over 150 high quality e-learning packages developed by Mr Peter McMahon, a world expert on ARFFS competence plus specialised driver training learning packages developed by Mr Stephen Milton, owner of Emergency Response Driver Training Ltd (ERDT), who provide RoSPA accredited driver training for emergency responders in fire, police and ambulance services in many countries around the world.

It is planned that new packages will be developed by renowned experts in their field as this suit of packages expands in the future.

Each e-learning package has an on-line assessment questionnaire which is delivered marked and processed by the system.

In-built on-line workplace assessment checklists for each element in every unit together with numerous inbuilt scenarios covering all likely incidents, including sea rescue, provides exercises through which practical skills can be exercised and assessed. 

Management reports provide management oversight at all levels allowing managers at a single airport or a group of airports to ensure competence is maintained. 

The Redkite ARFFS Competence Management System is a user friendly ready to plug and play system which can be customised to meet any the needs of any aerodrome, whether civil, military or private. 

The Redkite ARFFS Competence Management System has amazing flexibility. In addition to all the learning resources supplied, you can supplement with your own material whenever you need. Almost any type of learning package can be used, from complex SCORM compliant courses to a single page pdf.

Paperless system

Within the Changi Airport Group, Airport Emergency Services, the Redkite ARFFS Competence Management System is now operational in all of the groups airports in Singapore. including Changi International Airport where it now provides a paperless system with no more paper based training records. With over 550 personnel this is a welcome benefit for all.

June and July 2019 has seen the conclusion of the roll out of the Redkite Competence Management System through the Changi Airport Group, Airport Emergency Service. All aerodromes, both military and civilian, including Changi International Airport and the Sea Rescue Base are now fully operational on the Redkite System. Over 150 new, high quality, e-learning packages with on-line assessments all linked to the CAG competence framework have now been completed and incorporated into the system.

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