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Redkite Asset Management System - Defect/Repair Management
Your assets are valuable and can be critical to your ability to operate your business and when they need repairing or replacing you want to keep track of where they are and be kept informed of progress.
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Effective repair management not only reduces downtime it also helps prevent greater damage to your assets, optimising their operational life.
The Redkite Defect Management module will keep you up-to date and will help reduce downtime.
When reporting a fault, users may elect to leave an asset operational or, if they deem the fault to be critical, take it ‘out of service’.
The Redkite Defect Management facility initiates the repair process the moment a notifiable fault is reported and tracks the asset through the repair process keeping relevant people informed via email or SMS, where available, at key stages.
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Repair work order shows details of the fault and actions taken to remedy. |
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electronic defect reports / repair work orders are automati cally created the moment a defect is reported on the system
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responsible personnel receive email and optional SMS notifications of new, updated and completed defects with a direct link back to the defect record
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colour coded defect priorities for ease of use
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multiple technicians can be assigned to a job
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Defect list for assets at a location. Colour coding quickly shows priority of the fault and whether the repair is ‘open’ or ‘closed’ details of the repair(s) undertaken are stored against the asset. This can include documents, pictures, etc.
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information held can include details of parts used and time spent on the job
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the system automatically reports progress at key stages during the repair process
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on the Defect search screen, a ‘status’ feature showing Total Defects Closed, Total Defects Open, Total Defects Pending, Total Defects Replacements needed, etc. is always visible
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records the Mean Time Between Repairs for each asset and the Mean Time to Repair, allowing future cost / time comparisons. The Mean Time Between Repair (MTBR) will show how frequently the asset has had a fault. The Mean Time to Repair (MTTR) will also show how much time is being spent repairing the asset
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can be used by external repair contractors to update work orders, subject to access rights
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details of all defects and repairs are recorded and maintained for the life of the asset will save time and money.
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Defect list for assets at a location. Colour coding quickly shows priority of the fault and whether the repair is ‘open’ or ‘closed’. |
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Download Product Brochure |
Trials in Warwickshire Fire & Rescue Service and Mid and West Wales Fire and Rescue Service in the United Kingdom, have proven that in just a few seconds the Redkite RFID batch scan function will carry out an RFID inventory check, on a locker full of equipment in a single sweep of the RFID reader. This isn’t just a ‘one-off’. It happens locker after locker and in very short time a complete vehicle will be checked.
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Technical Requirements
Northamptonshire Fire & Rescue Service
Highlands and Islands Airports Limited
Derbyshire Fire & Rescue Service (DFRS)
Redkite Systems has a pro-active User Group which meets on a regular basis to discuss system developments.
A User Group forum is also provided via LinkedIn
Peter J Meredith – Northamptonshire Fire and Rescue Service
“Northamptonshire Fire and Rescue Service have been users of Redkite Systems for many years and we consider the company to be a significant partner in the development of our data management requirements.
As we strive towards ever more efficient and effective processes, we find the responsiveness and ability of Redkite Systems to deliver reliable, well designed and cost effective solutions to be a valuable asset to our organisation.”
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